Ap9x flickering?

jeffrey750750

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Hello, one of my @Kessil ap9x lights has suddenly started flickering. It shuts off and on. When at night it'll sometimes go to full brightness. On the display it has the purple and red light. Wifi button does not respond to turn orange. In my app it only shows one unit being hooked up. I hit the wifi button to get it to turn orange but no luck. Any ideas on what to try next? I sent an email to kessil but its Friday night. The unit is 16 months old. Thanks
 
I ended up buying a new one and taking back the old one to see if there's anything they can do to help me. Fingers crossed
 
Hello, one of my @Kessil ap9x lights has suddenly started flickering. It shuts off and on. When at night it'll sometimes go to full brightness. On the display it has the purple and red light. Wifi button does not respond to turn orange. In my app it only shows one unit being hooked up. I hit the wifi button to get it to turn orange but no luck. Any ideas on what to try next? I sent an email to kessil but its Friday night. The unit is 16 months old. Thanks
Hello -

If you have not received a response from our team yet please email us again at [email protected].

You can also give us a call at 510-620-5250 if no one has got in contact with you via email.

Best regards,
Kessil Support Team
 
I notice this happening late a night when the light is ramping down to a very low intensity. I am guessing there is some minimum power floor that is the issue. I have had my lights also lose connection to the APEX and not turn off or follow the schedule, this may be a by product of driving the schedule from the APEX instead of the program being run locally on the unit, not sure. I am buying cable and slaving one of them to the other to reduce the case where one is out of sync with the other.
 

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