As a lot of people have suggested, I also believe that it was the LFS employee yanking the clam off the bottom of the tank. There was no knife or razor blade, it was clearly torn from the bottom. I didn’t see threads tear but it’d been there for about a week which is more than long enough for a clam to firmly attach itself.
I believe my lighting was more than adequate for the clam and my water was fine. There’s some pretty sensitive fish in the tank (pipefish and trimma gobies) and there are other corals like high end zoas (stratosphere, white zombies, etc) that also need pretty high par to look good. The clam is solidly 6” higher than that in the tank and with the tank being so small in the first place, it’s a big difference.
Thank you everyone for your suggestions and thank you OrionN for the gorgeous crocea pics! Maybe I’ll try a crocea in a couple months after I regain some confidence with this tank