Akida17th
Well-Known Member
Figured I'd post some feedback on Coral Collection since there wasn't much out there. I decided to purchase a lemon drop bta from them about 2 weeks ago. I had to personally email them to find out the ship date. I was informed they were on "vacation" and I'd be able to choose the ship date any day the following week. Of course, excited and impatient I choose Tuesday delivery. The Friday prior I emailed them yet again to confirm the ship date since I emailed Krystn/Matt the day I wanted the nem delivered. The response I received confirmed my feelings about purchasing through them. Apparently, they were "robbed" and some highend livestock was taken. I find this strange since I never heard of an aquarium store being robbed of it's livestock. Still they said they had the lemon drop bta and they had to push the delivery date back to thursday now. Well here we are Monday and I received an email from Matt stating the exact same story Krystn told me on Friday EXCEPT now the lemon drop bta I purchased was STOLEN. Matt advised me he'll "try his best" to get me a lemon drop by thursday (which we know that won't happen" so I emailed him back saying since they don't have the anemone and the delivery date is uncertain I wanted a refund. It's only been a few hours but I decided to papertrail everything since it's a $500 nem I opened a dispute on paypal and recorded everything. I mean it's not hard to logon to paypal and click refund payment however knowing these people it'll take forever and I don't have time for it. I have an opportunity to purchase one here on r2r. This is MY experience with Coral Collection. I'm not sure how they treat or worked with others but I'll never do buisness with them again NEVER. Horrible communication and to be honest I don't think they ever had the lemon drop but that's just my instinct. I knew I should of purchased through someone else instead. Hope this helps!! I'll post once refund is received which hopefully should be done soon.
