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Extreme disappointment

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Morgrowsigntuarecoral

Monster Honda aka la monsuta
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I hate to be this way, but it is what it is.
I’ll start with the back story.

On August 27 tsa posted a video with 4 frags. (Screenshot pic)
DA90C5F2-971A-4246-BC3B-DC54002D2AD9.png
on the 30th of August I messaged them on ig and asked the name and prices. Found out they were out of my price range. Fast forward to their live sale. I messaged them on ig and asked if this frag was from the video.
DE82888F-0A9B-45BB-9E58-ACF0E9CE9B1F.png
they responded with as matter of fact it is the same frag. So I pulled the trigger and bought it. I intentionally picked the latest delivery date as I could.(they were nice enough to change the date by a day per my request).(they even let me change a couple frags for another)
So today is delivery day and as you could imagine I was like a kid before Christmas. Everything came in fine and looking healthy I mean super polp extension on the bag. The only issue I had was the Circus freak didn’t look correct to me. Granted I have been staring at the screen shot above for 3 weeks and a day. So I messaged them on ig and told them I got the wrong frag. They ensured me that I received the correct frag. Here’s the picture of what I received yes it’s colored to the T and looks great.
69C57EA3-3352-4B66-8150-29CA6F4BDB7A.jpeg
(Corals coral lens used in my photos)
After a few paragraphs ensuring me that that’s the correct frag I was guaranteed that if I turned the frag around it would look the same. So here’s the pic of that.
F9FCFF0A-5ABB-4C33-A5B8-DD76CEDA2A18.jpeg


it’s clearly not the wysiwyg frag I ordered. Am I out of line for being upset that not only did I receive the wrong frag but I’m still being guaranteed that that’s the right frag. I wound up buying 3 of the 4 frags from the initial screen shot I posted. The other 2 are encrusted and the one in question is not.
I have a few questions I need answered.
1. Has anyone seen a frag plug that clean on something cut a month ago?
2. Same question with the glue. Have you ever seen glue that clean and fresh looking on something that was cut a month ago?
3. Would you be mad if you received a fresh cut frag rather than the wysiwyg frag you ordered?
Sincerely
A non returning customer
 
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Please read here before posting. Outside comments are not permitted per R2R's feedback forum policy. This is to allow the buyer and seller to have a streamlined conversation and hopefully come to a mutually satisfactory resolution in a negative transaction. If you would like to contribute your own feedback experience with either the buyer or seller, you may do so by creating your own feedback thread. Only the thread starter and vendor will have posting access. Thank you.

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