Flow sensors - help please

[JeremyGelber]

Hi,

I have 2 flow sensors, but only one of them is recognised by my Profilux (3 eX, 6.25 firmware). I use a PS/2 splitter, and either sensor will register flow but only one at a time and only if in position 1 which appears to be the "keyboard" out of the splitter. My Profilux has a Level 3 input but there is no way in GHL Control Center for me to select level 3 - I can only select 1, 2, or Not Active.

Anyone have any ideas what is going on? I bought a second PS/2 splitter thinking that was the issue but it's the exact same problem.

Thanks in advance,

Jeremy

 

[dbl]

Welcome to R2R. I'm not a GHL controller user myself (but love my GHL dosers), but I know of a couple of folks that may be able to help. @reefwiser and @d2mini, any suggestions here?

 

[reefwiser]

I don't have the flow sensors. One of the few things I don't have. [emoji3] Marco of GHL would know what you need to do.

 

[JeremyGelber]

Thanks both. Marco, are you reading this?

 

[reefwiser]

I alerted him last night. He was having internet issues. I am sure he will get back with you,

 

[Vinny@GHLUSA Verified Sponsor]

ProfiLux 3 supports up to 4 total flow sensors. These sensors can only be connected to the Level 1 port, Level 2 port, or an expansion card with Level ports.

 

[JeremyGelber]

Where is the level 2 port? That is the single port which requires a splitter, correct?

 

[Vinny@GHLUSA Verified Sponsor]

Level 1 and 2 are the same port as labeled on the back of the controller. You can connect the splitter cable to the Level1/2 port and connect both sensors to these ports.

 

[JeremyGelber]

Ok, so I've discovered that the splitter cable isn't a standard PS/2 cable, and I need to buy a GHL one which will arrive in the next couple of days.

My Profilux 3eX has another port labelled "Level 3" but that doesn't show up in the Control Centre. Why couldn't I use this port rather than having to buy a GHL splitter cable?