USMA36
Valuable Member
I see the battery backup is no longer available. No body has it in stock and bulk reef supply lists it as discontinued. Is there a new one coming out? If so when. If not can I replace the battery in my one existing back up?
Maxspect battery backup
- Thread starter USMA36
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AnacapaReefs
Lover of Corals
I have 2 maxspect backups. I can sell them. They are basically new.
Hi thanks for your support. Sorry that we do not manufacture nor sell backup battery, as you know, it has a high requirement on the safety issue in manuafacturing and transporting batteries. But some of our distributors may be selling them, such as Coralvue in USA, and please kindly check with them.
OP
OP
USMA36
Valuable Member
The icecap battery backup is made by your company isn't it? It's listed on your website. https://www.coralvue.com/icecap-battery-backup
Hi, thanks for your suppport. Icecap is a brand owned by Coralvue actually.
CoralVue_Marketing
One minute of patience, ten years of peace.
Thank you for your question. There is indeed a new version of the IceCap battery backup that will be released soon. To be honest, I thought we'd already received the new versions. Maybe I am mistaken or perhaps they were left out of our last shipment. I am checking with headquarters and will get back to you as soon as I hear back (may be tomorrow, we'll see if they're burning the midnight oil over there!).
I can see why this may be confusing.
Maxspect is the manufacturer of the Gyre pumps you are likely using. IceCap is another manufacturer and the maker of the battery backup. Our relationship to both is that we are the US distributor. Our relationship is like Level 2 on the infographic above.
In any case, Maxspect isn't necessarily aware of all that IceCap is working on or vice-versa. But there are indeed new battery backups from IceCap on the way that are compatible with your Gyres. I will follow up once I hear an ETA back.
I believe Maxspect is nested under our family of brands here on R2R because, at one time, we paid for the sponsorship but now they do so they have more autonomy. Some companies aren't so hands-on so it's terrific that they take such an active role here!
Hopefully that clarifies things to some degree!
Thank you! Appreciate the clarification!Thank you for your question. There is indeed a new version of the IceCap battery backup that will be released soon. To be honest, I thought we'd already received the new versions. Maybe I am mistaken or perhaps they were left out of our last shipment. I am checking with headquarters and will get back to you as soon as I hear back (may be tomorrow, we'll see if they're burning the midnight oil over there!).
I can see why this may be confusing.
Maxspect is the manufacturer of the Gyre pumps you are likely using. IceCap is another manufacturer and the maker of the battery backup. Our relationship to both is that we are the US distributor. Our relationship is like Level 2 on the infographic above.
In any case, Maxspect isn't necessarily aware of all that IceCap is working on or vice-versa. But there are indeed new battery backups from IceCap on the way that are compatible with your Gyres. I will follow up once I hear an ETA back.
I believe Maxspect is nested under our family of brands here on R2R because, at one time, we paid for the sponsorship but now they do so they have more autonomy. Some companies aren't so hands-on so it's terrific that they take such an active role here!
Hopefully that clarifies things to some degree!
CoralVue_Marketing
One minute of patience, ten years of peace.
Fo sho! I'll follow up once I hear back about those batteries.
xaflatoonx
Valuable Member
I hope those new battery backups support the XF 280 gyres. I was really disappointed that my expensive pumps didn’t have a backup battery compatible with them.
CoralVue_Marketing
One minute of patience, ten years of peace.
ETA for the new batteries is December 27th.
CoralVue_Marketing
One minute of patience, ten years of peace.
I am checking on this for you!
xaflatoonx
Valuable Member
Thanks Jeff.
OP
OP
USMA36
Valuable Member
Thank you that helps. I am in the process of upgrading tanks and purchasing more/larger gyres but if a battery backup wasn't going to be available then I would have had to switch to something else. I am glad it is.
xaflatoonx
Valuable Member
CoralVue_Marketing
One minute of patience, ten years of peace.
Oh, my! I am sorry I left you hanging. I did not receive a response back yet, so I sent in another request to find out. Thank you for following up with me. Hang tight! I shall return with answers...
xaflatoonx
Valuable Member
Thank you sir. I have faith in you. Lol
CoralVue_Marketing
One minute of patience, ten years of peace.
I come with answers. So the new battery backups will not work with the XF280. However, if you that XF280 connected to a HYDROS WaveEngine, it will work.
xaflatoonx
Valuable Member
Can you please explain that Jeff. I am a little slow. Hydros wave engine does what?
