That would explain it. Oh gee, that means you are probably really burning the fish. If you can get someone else to hold them, even the LFS, that would be what I would do. Seachem suggested I put a pinch of fish food every day. I did this for two weeks with no fish in the tank.
On the RO DI water, suggest you consider a system to save money in the long run. I have a 29 gal and recently bought a Dual Reef/Drinking water system. Check out Bulk Reef Supply, Buckeye Hydro, AirWaterIce, Spectrapure etc. I ended up with AirWaterIce because they were a reasonable price and had a lifetime warranty. But you don't have to buy the dual system. I just wanted more bang for the buck. The instructions need improvement!
You can also get an Buddie RO DI but the cartridges are not standard and it has slower output and more waste water.