Power heads

[Cmajor]

Got my powerheads in from BRS today and one of them was wet. Box was sealed but it was wet. Is it normal for them to test out the powerhead before they send it. Anyone else experienced this. I dont want to put it in my tank and not be able to return if its defective or something. But it is clearly wet.

 

[KellyCorals]

Got my powerheads in from BRS today and one of them was wet. Box was sealed but it was wet. Is it normal for them to test out the powerhead before they send it. Anyone else experienced this. I dont want to put it in my tank and not be able to return if its defective or something. But it is clearly wet.

I have never got a wet powerhead from them and I don’t think that’s normal. That being said if it’s already open and wet, put it in a 5 gallon bucket and test it...not like water can hurt it or anything

 

[Cmajor]

I have never got a wet powerhead from them and I don’t think that’s normal. That being said if it’s already open and wet, put it in a 5 gallon bucket and test it...not like water can hurt it or anything

True. Im going to do that today. Just baffled that i got a wet pump

 

[JumboShrimp]

Not. Normal.

 

[Mjl714]

Agreed, not normal. Never received one still wet.

 

[Billdogg]

Sounds like a return to me. It may be just fine, but I'd give them a call. If I pay for NIB, I expect NIB.

 

[Cmajor]

Yes. Going to call them. I put in a bucket of ro water to test it and it does not work.