Hello oxy71,
Feel free to reach us directly for assistance if you need it! Ideally (fastest) via live chat on our website or email us at
[email protected]. We are happy to help.
As mentioned bubbles are normal when its new, but also commonly caused by a poorly tuned skimmer. Here is our recommended steps to tune the skimmer:
1: With the pump at 100% and the wedge pipe arrow to arrow (wide open)
slowly close the air valve.
2: While slowly closing the air valve, keep a close watch on the level of the foam and bubbles in the skimmer body.
3: Make very tiny changes (open and close) until you get the absolute peak height of the bubbles in your skimmer body.
4: Next, very slowly turn the wedge pipe valve (black knob) either direction.
5: When the bubbles start to reach the bottom of the collection cup, stop.
6: Wait 60 seconds and then make minor adjustments to keep the bubbles near the bottom of the collection cup.
7: After 10-15 minutes, you should start to see larger possibly brown bubbles forming at the top of the bubble column / foam head.
8: After 1-2 hours, the bubble column should rise and you should have a foam head that is at or near the top of the collection cup where you will start to collect skimmate.
The noise is a bit more tricky, if it persists once broken in let us know.