I got this reply from Neptune as I had issues login to the IOS app. This might help other reefers........
Thank you for your inquiry. I would be happy to assist you. I'm sorry to hear you are having some trouble with your mobile connections and App. First let's clarify the difference between our
Neptune Systems App on the iOS and Google Play Store and and our
Cloud Service at
www.ApexFusion.com
The Neptune Systems App:
https://www.neptunesystems.com/support/mobile-apps/
This downloadable app is available for your phone or tablets. It's a home
WiFi-Only capable remote to your Apex Controller at home. It's great for quick access when you're at home on your Phone or Tablet while it's connected to your home WiFi Network. Username 'admin' password '1234'
Our Cloud Service | ApexFusion.com
We also offer a Cloud-Based Service for your Mobile Tablets and Smart Phone needs! If you need to access your Apex on the go anywhere in the world! This is for your
4G, LTE, Phone Data network. If there's an internet connection with you than this is where you should be for all your aquarium monitoring needs inside and outside your home. Start by going to
www.ApexFusion.com and sign in!
Don't have an account? Sign up!
That's it, and with that fusion offers enhanced features exclusive to the ApexFusion interface as well as control, measurement monitoring, and it's own EMail w/ Text alert system. There's a lot of bonus features in ApexFusion that will completely enhance your Neptune Systems Apex experience on your smart phone, tablet, and iPad when you're on the go.
Pro Tip:
If you have already setup Apex Fusion and have your account, then to make it more "App-like" on your phone follow these quick and easy steps here:
- Open your web-browser on your phone and navigate to http://apexfusion.com
- Sign-in and be sure to click "Remember me"
- Bookmark this page to your home screen. If you are unsure how to do this simply Google, "How do I bookmark to home screen on a 'Insert Phone/Tablet Model here'?"