I guess I'm guilty for not checking his reviews prior to making a purchase with him.
So I bought a Gold Flake Angel and a Dessumeri tang and few days ago. The Dessumeri is the one I realllly want and he assured me it's the one he has in stock. He sent me a blurry video but I trusted him.
When I opened the bag I knew right away that it wasn't the Dessumeri tang that I ordered. I was some brown dark colord tang. I took some pics and sent them to him along with several texts and phone calls. Got a call back the next day and after some discussions we both agreed that he sent me the wrong fish. He said he can resolve it and send me the right fish but it's going cost me $100! I told him no since it's not my mistake why should I pay extra $100 for it. We went back and forth and he said I need to ship the wrong fish back to him at my cost before he can ship the right one to me. Of course there's no way I can do that since shipping livestock is expensive. So in the end he basically told me to "F.... off" and good luck for trying to dispute with Paypal!
All I can say is wow... I really think R2R shouldn't allow a vendor with this kind of customer service to be selling on here. You have been warned!
Here's what I received
This is what it supposed to look like for a Dessumeri
The most distinctive feature of the Dessumeri is the white caudal spine. Plus its more colorful
So I bought a Gold Flake Angel and a Dessumeri tang and few days ago. The Dessumeri is the one I realllly want and he assured me it's the one he has in stock. He sent me a blurry video but I trusted him.
When I opened the bag I knew right away that it wasn't the Dessumeri tang that I ordered. I was some brown dark colord tang. I took some pics and sent them to him along with several texts and phone calls. Got a call back the next day and after some discussions we both agreed that he sent me the wrong fish. He said he can resolve it and send me the right fish but it's going cost me $100! I told him no since it's not my mistake why should I pay extra $100 for it. We went back and forth and he said I need to ship the wrong fish back to him at my cost before he can ship the right one to me. Of course there's no way I can do that since shipping livestock is expensive. So in the end he basically told me to "F.... off" and good luck for trying to dispute with Paypal!
All I can say is wow... I really think R2R shouldn't allow a vendor with this kind of customer service to be selling on here. You have been warned!
Here's what I received
This is what it supposed to look like for a Dessumeri
The most distinctive feature of the Dessumeri is the white caudal spine. Plus its more colorful
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