- Joined
- Apr 14, 2021
- Messages
- 291
- Reaction score
- 215
- Location
- New Castle
- What state or country do you live in
- Colorado
I have sent one of my AI prime 16hd in for warranty. the light burned 2 of its white leds in less than 8 months, and the fan sounded like it was grinding against the case half the time it ran. Anyone had experience with their customer service for warranty items?

