AI Hydra 52 malfunction?

[Darbna]

Doing some tank Maintenance today I noticed one side of one of the lights is all Blue, no whites. Anyone have any suggestions on who to call since the site doesnt show a phone number?

 

[jsker]

Doing some tank Maintenance today I noticed one side of one of the lights is all Blue, no whites. Anyone have any suggestions on who to call since the site doesnt show a phone number?

Go ahead and contact them, AI is really good about getting back. Sound like a RMA.

 

[Darbna]

Go ahead and contact them, AI is really good about getting back. Sound like a RMA.

whats RMA? I called an emailed. Hope to hear from them soon

 

[jsker]

whats RMA? I called an emailed. Hope to hear from them soon

Return merchandize authorization, or basicly exchange out the product. You should

 

[bk_market]

I had a faulty hydra 26. I just emailed them and they get back to me pretty quickly.