Christopher Poore
Active Member
Hello All!
I have 2 AI Prime and 1 Hydra 52 HD. The hydra has been up and running for about 2 weeks, and as of last night I realized the (3x) blue lights on the two right ballasts were not working. I shrugged it off thinking it was because they were at low %.
Has anyone else experienced this? I also have NEVER heard or seen the fan on top turn on since owning them. They are running at a max of 30% blue.
I plan on calling aqua illuminations tomorrow to speak with customer service, but I wanted to know if anyone else experienced this and if maybe I could quick fix it? I tried unplugging and re-plugging it back and that didn't work. I'm concerned about sending the unit back, as I have a large number of SPS that probably wont survive under the 2 AI primes while the unit is being serviced.
Any suggestions and inputs are greatly appreciated!
I have 2 AI Prime and 1 Hydra 52 HD. The hydra has been up and running for about 2 weeks, and as of last night I realized the (3x) blue lights on the two right ballasts were not working. I shrugged it off thinking it was because they were at low %.
Has anyone else experienced this? I also have NEVER heard or seen the fan on top turn on since owning them. They are running at a max of 30% blue.
I plan on calling aqua illuminations tomorrow to speak with customer service, but I wanted to know if anyone else experienced this and if maybe I could quick fix it? I tried unplugging and re-plugging it back and that didn't work. I'm concerned about sending the unit back, as I have a large number of SPS that probably wont survive under the 2 AI primes while the unit is being serviced.
Any suggestions and inputs are greatly appreciated!
