AI Hydra64 not connecting to app

[pledosophy]

I bought a Hydra 64 in new condition from a fellow reefer. I do not know if he ever had it connected to myAI app.

I am trying to connect the light now but it is not finding it in the device search portion of the app.

I was able to open the app, click to add device, name the light, but they don't find each other from there.

Any suggestions. I really wanna see this thing on my tank

 

[vetteguy53081]

I bought a Hydra 64 in new condition from a fellow reefer. I do not know if he ever had it connected to myAI app.

I am trying to connect the light now but it is not finding it in the device search portion of the app.

I was able to open the app, click to add device, name the light, but they don't find each other from there.

Any suggestions. I really wanna see this thing on my tank

Are you connected to bluetooth ? Check your wifi listed and assure its on Ai and not your home link

connecting hydra 64 light to my phone via App - Yahoo Video Search Results

connecting hydra 64 light to my phone via App - Yahoo Video Search Results

connecting hydra 64 light to my phone via App - Yahoo Video Search Results

 

[pledosophy]

I don't see an option to get on an AI network for wifi and my phone does not see a bluetooth to connect to. My bluetooth is on and reading my watch. Just not the light. I tried disconnecting the bluetooth from my watch, but that did not change anything with the light.

I also have done the factory reset on the light. Still nothing.

 

[pledosophy]

I am stuck here

 

[_AV]

Plug in your AI and wait about a minute. Then, on your phone or tablet go into phone wifi settings, not the AI app, and look for IA Hydra access point. It should appear, especially if you did the factory reset. If you don't see it, something's wrong with the light. If you do, connect to it and only then go into your AI app to configure the light.

 

[Acros]

Is the status LED flashing red? Look up this thread if your still have issues.

Hydra 32 issue

So far there have only been 2 reviews on BRS for the new Hydra 32’s and both say something about a “driver fault”. Anyone know if this is an issue with all of them or just a couple one off problems? Asking because I am thinking about getting two of them.

www.reef2reef.com

 

[pledosophy]

Plug in your AI and wait about a minute. Then, on your phone or tablet go into phone wifi settings, not the AI app, and look for IA Hydra access point. It should appear, especially if you did the factory reset. If you don't see it, something's wrong with the light. If you do, connect to it and only then go into your AI app to configure the light.

Nothing is appearing for me. I even checked on y wife's phone.

I connect to my kessil the same way so I do know how to do that, just not working with this light.

 

[pledosophy]

Is the status LED flashing red? Look up this thread if your still have issues.

Hydra 32 issue

So far there have only been 2 reviews on BRS for the new Hydra 32’s and both say something about a “driver fault”. Anyone know if this is an issue with all of them or just a couple one off problems? Asking because I am thinking about getting two of them.

www.reef2reef.com

Status on the light is flashing blue green which indicates it should be ready to connect.

 

[_AV]

Nothing is appearing for me. I even checked on y wife's phone.

I connect to my kessil the same way so I do know how to do that, just not working with this light.

That's not a good sign. Flashing blue/green means that it believes the access point is up and it's in factory mode with no set schedule. Since you don't see the access point, then it is not really up and running. Could be a problem with the wifi module. Ask the seller, see if you can work it out. If all fails, feel free to contact me, I may be able to help with the repair.

 

[pledosophy]

That's not a good sign. Flashing blue/green means that it believes the access point is up and it's in factory mode with no set schedule. Since you don't see the access point, then it is not really up and running. Could be a problem with the wifi module. Ask the seller, see if you can work it out. If all fails, feel free to contact me, I may be able to help with the repair.

Thank you. The Seller had never opened the box, he has 5 more, so worst case I will swap it out with a different one and let him deal with AI.

 

[pledosophy]

Solved- as it turns out I had to manually go in and allow bluetooth settings to the AI app specifically on my iPhone.