AI Prime HD16 making high pitch noise?

[Nano925]

I just recently purchased this light and have decided to go with the saxby preset off their website. In the evening I hear this noise and I suspected it to be the fan but it is fairly new and the fan is clean. It only happens during a certain time when the lights are going down and suspected to be some type of frequency interference. I have yet to put it in manual mode and dim each light to see what color channel may be causing it. I would love to get your ideas on it.

 

[Nano925]

Trying to post video from iPhone with no luck!

 

[Dark_Knightt]

Does it happen when the lights are low? I hear it too, but I believe that is just the fan working hard.

 

[Saltyreef]

Some of my AI channels are louder than others

 

[Nano925]

Does it happen when the lights are low? I hear it too, but I believe that is just the fan working hard.

Yes it happens when the lights start to dim in the evening time. It doesn’t seem to be the fan it’s a very high pitch frequency sound like somethings being wound up.

 

[Nano925]

Some of my AI channels are louder than others

What channels did you notice we’re louder than others?

 

[Saltyreef]

What channels did you notice we’re louder than others?

Let me verify but i believe its the royal blue channel. Its at the highest setting all the time and my lights are old. Hydra 52 non HD

 

[Dark_Knightt]

Yes it happens when the lights start to dim in the evening time. It doesn’t seem to be the fan it’s a very high pitch frequency sound like somethings being wound up.

Yes I get that too, and I have been getting that for months now, since I got the light. Its a part of it, no need to worry.

 

[Nano925]

Yes I get that too, and I have been getting that for months now, since I got the light. Its a part of it, no need to worry.

That’s relieving to hear. Thank you for your time!

 

[Nano925]

 

[Dark_Knightt]

Yup mine does that too. Not to worry

 

[Nano925]

Yup mine does that too. Not to worry

Thanks again.

 

[Nano925]

So I contacted AI and they are sending me out a replacement light. They were great to work with.

 

[MichaelReefer]

So I contacted AI and they are sending me out a replacement light. They were great to work with.

They have amazing customer service. Always been impressed by it.

 

[Nano925]

They have amazing customer service. Always been impressed by it.

They were really awesome and put a one dollar hold on my credit card and are sending me out a new light so I have no downtime. I am thoroughly impressed.