AI Prime shutting off

Big_Mclargehuge · Jul 5, 2021

Hey! First post in a while. Pretty sure I already know the answer to my question but just looking for other possible problems. My ai prime hd keeps shutting off whenever I'm above 75 percent intensity. I'm guessing there is an issue with the fan. I bought it used a few months ago. It works well besides this which is a bit of a problem lol. Any advice would be appreciated or should I just buy a new light. Thanks!

vetteguy53081 · Jul 5, 2021

Big_Mclargehuge said:
Hey! First post in a while. Pretty sure I already know the answer to my question but just looking for other possible problems. My ai prime hd keeps shutting off whenever I'm above 75 percent intensity. I'm guessing there is an issue with the fan. I bought it used a few months ago. It works well besides this which is a bit of a problem lol. Any advice would be appreciated or should I just buy a new light. Thanks!

Fan or temperature.

Big_Mclargehuge · Jul 5, 2021

vetteguy53081 said:
Fan or temperature.

Anything I can do about that or should I just get a new light?

vetteguy53081 · Jul 5, 2021

Big_Mclargehuge said:
Anything I can do about that or should I just get a new light?

Contact aqua illumination first and see what they offer

Hours:
Monday to Friday
9 am to 5 pm EST (UTC -5)
Customer Service:
[email protected]
+1 (515) 393-6703 Call or Text
Corporate Office:
+1 ‭(515) 233-5105 Call ‬
Service Address:
Aqua Illumination
2675 Commerce Center Blvd
Suite 101
Bethlehem, PA 18015

Big_Mclargehuge · Jul 5, 2021

vetteguy53081 said:
Contact aqua illumination first and see what they offer

Hours:
Monday to Friday
9 am to 5 pm EST (UTC -5)
Customer Service:
[email protected]
+1 (515) 393-6703 Call or Text
Corporate Office:
+1 ‭(515) 233-5105 Call ‬
Service Address:
Aqua Illumination
2675 Commerce Center Blvd
Suite 101
Bethlehem, PA 18015

Thanks!

Timfish · Jul 5, 2021

it shouldn't be too difficult to pull the fan and clean or replce it.

jazzfisher · Jul 5, 2021

Timfish said:
it shouldn't be too difficult to pull the fan and clean or replce it.

At least clean the screen and the fan. Like timfish said.

Calm Blue Ocean · Jul 5, 2021

jazzfisher said:
At least clean the screen and the fan. Like timfish said.

Yup, there should be a tiny hole on the front edge of the screen that let's you pry it off for cleaning. The lights come with a little tool for the job but a paperclip would likely work just fine.