LivingroomDiver
Community Member
I have recently started a new tank. I went with 2 Prime 16 HD and 2 Nero 3 for lighting and flow. I decided on them as they seemed to have good reviews and were decently priced for a first reef tank. But I am pretty disappointed so far. I ran into a couple issues already.
1. The Nero are working great and are very silent. The app is great as well. The issue is every time I turn them off, they will not restart. They do the 3 try thing with a beep and start flashing red. They are not dirty and are high enough not to get sand. I need to take them off and turn them manually and start them out of the water for them to work. They always restart but it is a pain. If I don't stop them, no issues. I have a cheap Jebao powerhead in my mixing station that is much dirtier and always start without issues. Anybody ran into that problem? Any known fixes?
2. The lights. Again, they work great. Look very good and app is very good as well. The issues with them is when I measured the PAR, they are way off. I used the Photone app (maybe not the best but seems to work good) and measured at water level. My right one is showing about 320 and the left 180. I mean, I don't expect them to be exactly the same but that's nearly double. It is visibly obvious and also felt as one run warmer than the other. Again, does anybody have any experience with this? Could be user error I guess, but it does not seem right.
I have contacted AI and waiting on a response. Just hoping to see if other have had issues or if they is some kind fixes. Hopefully AI has a good customer services....
1. The Nero are working great and are very silent. The app is great as well. The issue is every time I turn them off, they will not restart. They do the 3 try thing with a beep and start flashing red. They are not dirty and are high enough not to get sand. I need to take them off and turn them manually and start them out of the water for them to work. They always restart but it is a pain. If I don't stop them, no issues. I have a cheap Jebao powerhead in my mixing station that is much dirtier and always start without issues. Anybody ran into that problem? Any known fixes?
2. The lights. Again, they work great. Look very good and app is very good as well. The issues with them is when I measured the PAR, they are way off. I used the Photone app (maybe not the best but seems to work good) and measured at water level. My right one is showing about 320 and the left 180. I mean, I don't expect them to be exactly the same but that's nearly double. It is visibly obvious and also felt as one run warmer than the other. Again, does anybody have any experience with this? Could be user error I guess, but it does not seem right.
I have contacted AI and waiting on a response. Just hoping to see if other have had issues or if they is some kind fixes. Hopefully AI has a good customer services....
