- Joined
- Dec 28, 2015
- Messages
- 2,451
- Reaction score
- 1,593
Totally frustrated...I've spoken to 4 reps since 3/23 about a replacement fish, I've also paid for 2 additional fish. Fish that are on the list to ship on Mondays and it never happens. So fed up I've sent 2 different emails to [email protected] and haven't received a response, refund. We're up to a month now...obviously no communication between the companies AGB and Biota. Receiving dead fish with their mouths gaping open in a small amount of water isn't good. Yes, I've also brought this up with reps. Original order 3/23/20 order #85649. Maybe I'll receive an answer this way.



