it is unfortunate that you are having so much trouble. The Apex is a fantastic controller and i absolutely love mine. There is a card included in every thing that neptune seels that states they have gone all electronic for user manuals. They also have pretty good automated walk throughs included in Fusion that will help you get the basic configurations going.
Now, I know that doesnt help you in your current situationwhere it wont even connect. I know that my friend had a similar first start xpirence and he ended up getting it to work but it did take a few tries, which honestly, you shouldnt have to do but it does happen.
It is hard to test every possible network and wireless configuration. I would expect that the Neptune serice p=folks will be able to get you up and running. But again, I completely understand your frustration with a new shiny toy and not being able to enjoy playing with it. Just give it a try.
There is a good BRS video on the ORP probe and why there is no need to calibrate it. They also have a good one for calibrating the salinity and pH probes. I followed them and it has been great.
I would also recoment that you mount the probes where ever there are no bubbles as bubbles will drive the salinity probe nuts.
Really though, I run everything on my tank with it and its a very good system. There are so many things that you can do with it once you dive into the advanced programming. Its so easy to customize and get it to work like you want it to.
Oh, and Neptune has a pretty good forum, maybe someone there can give you some help with the initial connection stuff.
