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Amazing Support from HelloLights

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paintballer768

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I ordered my Radium 20k from them, and I just want to say super thumbs up to them. As some of you may know, the bulb burned out after about 3 hours of use. I called them up, and the support rep was very kind and appologized for the incident and is sending a new bulb out to me today, via Fedex Express Saver (faster than the original bulb was sent me). I really appreciate everyones help over there, and must say if you are looking for a new MH bulb, thats the place to go. Lowest prices Ive found and free shipping on all MH lamps.
 
I have had a great expierience with them also. I had originally ordered a SE bulb for a pendant I had. In the mean time I ordered a a DE penedent. They swapped the bulb no questions asked. Great people
 
Got the replacement a day earlier than expected, slapped it in, and magic!! Its been running all weekend (and beginning the week) with no hiccups. Woohoo!
 
Please read here before posting. Outside comments are not permitted per R2R's feedback forum policy. This is to allow the buyer and seller to have a streamlined conversation and hopefully come to a mutually satisfactory resolution in a negative transaction. If you would like to contribute your own feedback experience with either the buyer or seller, you may do so by creating your own feedback thread. Only the thread starter and vendor will have posting access. Thank you.

IF YOU HAD TO TAKE A REEFING EXAM, WOULD YOU PASS?

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