Another Cracked Cobalt Neo-Therm

rkpetersen

walked the sand with the crustaceans
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When I got back into the hobby a couple years ago, I started out using two 200W Cobalt Neo-Therm heaters in my 100g system. I admired their 'unbreakable' and compact design. They worked flawlessly, maintaining the set temperature surprisingly tightly. Then, about 6 months later, I stumbled upon a number of reports of the plastic cases of these heaters spontaneously cracking open, and in some cases releasing toxic materials into the water and even the air above the water. Here's one such thread. Some of these stories are horrifying. I figured the risk was probably small, but even so, too catastrophic it it were to happen, so I removed the Neo-Therms and switched to EJs. Problem solved.

However, since the Neo-Therms were working perfectly fine, I put one of them into a seldom-used quarantine tank, where I set it to 78 degrees. Didn't think much about it after that. Put some fish through quarantine now and then. Then, about a month ago, with no other fish in the tank, a placekeeper sapphire damsel died. Hmm, no reason for that, well whatever.

Two days ago, I glanced at the running but otherwise empty tank and find the temp at 72 degrees. Heater display is lit and says that it's trying, but clearly no heat is being generated. Put my finger in the water gingerly; slight electrical current, that's new. Pulled the heater and yup, big crack down the side of the case:

IMG_5406b.jpg


It didn't see any obvious toxins in the water or smell anything in the air, but clearly something was starting to ooze out at the end. And, something did kill that damsel a month ago. If this had happened in one of my DTs, it probably would have tripped my GFCI eventually, but would that happen immediately, or after the case had been leaking god-knows-what for awhile?

Anyway, if you happen to have any of these in service, I'd replace them yesterday. I though the odds were low for it happening to me but this one cracked with relatively mild use. As I mentioned, this is the 200W model; some places, like BRS, don't offer this size anymore; I don't think it's a coincidence. The smaller sizes seem to be safe, more or less, and the 300W model is just two 150W heaters operating in tandem.
 
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I agree there is statistically significant cracking across models such that they need to recall/replace. Its heat caused in my opinion as the 50 w/lower wattage ones aren't known for breaking in nano reefs Ive charted that trend a long time.

anything above 50w, last heater id be using. that being said, isn't everyone a forum participant nowadays @cobalt/how is this going to be fixed across models for sale etc
 
Stories must not have been that horrifying because it certainly wasn't enough to deter you...
And then after all that, based on your last sentence, you seem to still endorse them.

#confused
 
Stories must not have been that horrifying because it certainly wasn't enough to deter you...
And then after all that, based on your last sentence, you seem to still endorse them.

#confused
No I absolutely do not endorse them! I would never use one again on a bet, in any size. I was trying to be diplomatic, obviously it failed miserably. I don't entirely know what the limits on criticisms like this are here.

Also, it did deter me - from using them anywhere that mattered. I can risk a small QT, but I was still surprised to see it happen. And simultaneously very glad I had been proactive enough to remove them from the DT.
 
I thought this issue was resolved a couple of years ago. Is it possible you had one of the old recalled heaters?
 
Use these on a few of my systems. I had the old style crack on me and I let them replace them with the new design. There’s definitely a difference in the way they build them as I’ve cracked one of the newer ones too and nothing was released and the guts don’t look the same at all. I’ve probably got 7 of these in use right now and the only new design that I’ve had an issue with was from me not topping the tank off and it running dry, only one of the two on that tank failed and it was completely my fault. In over 20 years I’ve seen every brand of heater fail and many in much larger numbers than these. IMO there’s not another heater out there dollar for dollar that compares. New style cracking is a symptom of misuse from overheating the unit and then cooling it down too quickly, a glass heater in the same situation will shatter, titanium will do better but I’ve seen them melt into glass/acrylic. Not always possible but I always try to place heaters where they can never be out of water for any length of time.
 
About a year into my neotherm 150w have not had any issues. Theres a traditional glass back up as well

I dont think any heaters on the market have reliability ratings that are particularly high. Just based on the nature of their internals.

I was always most suspect of the inline heaters, that some use in freshwater. Ive never seen a build on here use them so assuming not commonly used in saltwater.
 
I thought this issue was resolved a couple of years ago. Is it possible you had one of the old recalled heaters?
Forgot to mention; the date on the cord is 1/16.
 
FWIW, I have been running Neo-therm exclusively in my freshwater and saltwater tanks for over a year, not one failure or issue. Threw every glass contraption had leftover into the garbage.. YMMV
 
I've run a few of these for a while now... knock on wood no issues, but I also have a good temperature gradient in the house that they aren't running all day long.
Even when I empty my sump of water for cleaning I turn them completely off 30 mins or so before I touch the water to ensure they are fully cooled.
 

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