Any Neptune COR-15 experts available?

[Kayceejake]

COR-15 on Fusion shows MISSING and can't figure out why. No lights on COR control. Wondering if my EB832 issue. Changed out spare COR-15, changed out spare COR-15 controller, changed Aquabus cable. Nothing. Any ideas?

 

[braaap]

Is fusion showing a module or device missing? I would delete it out and readd it. Should fix it.

 

[Kayceejake]

Is fusion showing a module or device missing? I would delete it out and readd it. Should fix it.

Deleted and trying to add back. Get this:

COR​

Step 2 of 10
Select the output to which the COR was connected:

Name	Device ID
No outputs available.

 

[braaap]

Deleted and trying to add back. Get this:

COR​

Step 2 of 10
Select the output to which the COR was connected:

Name	Device ID
No outputs available.

Delete it. Reboot apex with Cor unplugged. Plug back in.

 

[Kayceejake]

Delete it. Reboot apex with Cor unplugged. Plug back in.

Tried delete, reboot, plug back in. Nothing. No lights on control when plugged in. Wonder if I have two bad aquabus cables or bad EB832?

 

[Sidsreef]

I had a COR and it was the worst pump. Literally broke down every other day and I ended up with a sicce dc return pump.. I’ll never go back lol

 

[braaap]

Tried delete, reboot, plug back in. Nothing. No lights on control when plugged in. Wonder if I have two bad aquabus cables or bad EB832?

All your outlets work on the eb832? It’s possible the power supply inside it went bad. Post a picture of the back of your eb832.

 

[Kayceejake]

All your outlets work on the eb832? It’s possible the power supply inside it went bad. Post a picture of the back of your eb832.

All outlets are working on EB. COR-15 is not plugged into outlet. Only into on of the aquabus ports on side of EB832

 

[braaap]

All outlets are working on EB. COR-15 is not plugged into outlet. Only into on of the aquabus ports on side of EB832

You have it plugged into the 1link correct? Possible that the 1link is bad. I believe that runs off the same small power supply inside the eb832. That is why I want to see a picture. The newer EB832s shouldn't have those issues.

 

[Kayceejake]

You have it plugged into the 1link correct? Possible that the 1link is bad. I believe that runs off the same small power supply inside the eb832. That is why I want to see a picture. The newer EB832s shouldn't have those issues.

Here is a picture of the back. I guess it may be possible that I have 2 bad cords?

 

[braaap]

Here is a picture of the back. I guess it may be possible that I have 2 bad cords?

The entire back. But that looks like an old version. Could be the psu inside.

Do you have multiple things plugged into the 1 link port?

 

[areefer01]

Cor 15 uses the 1LINK port as noted above by Braaap. If you have another EB832 or 1LINK port open you could move it and see if it shows up. If so that will confirm the 1LINK being bad. I don't recall and may have missed it, sorry, but do you see any lights showing up on the driver itself?

Edit: Also to second what Braaap noted above do you have any other 1LINK devices that work? Could swap or try and rule out by process of elimination.

 

[Kayceejake]

The entire back. But that looks like an old version. Could be the psu inside.

Do you have multiple things plugged into the 1 link port?

I have three 1 link ports. Didn't work in any. Is there a reason all three would fail? If not, I must have two bad cords which would be incredible.

 

[Kayceejake]

Cor 15 uses the 1LINK port as noted above by Braaap. If you have another EB832 or 1LINK port open you could move it and see if it shows up. If so that will confirm the 1LINK being bad. I don't recall and may have missed it, sorry, but do you see any lights showing up on the driver itself?

Edit: Also to second what Braaap noted above do you have any other 1LINK devices that work? Could swap or try and rule out by process of elimination.

Tried all three ports. No lights show up. Wonder if there is something internal that would cause all three to fail? If not, I must have two bad cords which seems crazy.

 

[braaap]

Tried all three ports. No lights show up. Wonder if there is something internal that would cause all three to fail? If not, I must have two bad cords which seems crazy.

I believe it’s the internal power supply.

Go into fusion. Go to the one link ports and hit the program cog. Don’t hit anything but click the update arrow. See if they work after that.

It would be extremely rare that the cables are bad.

 

[Kayceejake]

I believe it’s the internal power supply.

Go into fusion. Go to the one link ports and hit the program cog. Don’t hit anything but click the update arrow. See if they work after that.

It would be extremely rare that the cables are bad.

Where do I find the 1 link ports in fusion

 

[areefer01]

Tried all three ports. No lights show up. Wonder if there is something internal that would cause all three to fail? If not, I must have two bad cords which seems crazy.

I probably should have been a bit more clear, sorry about that. Do you have another EB832 by any chance? Or another device that may have a 1LINK port you could try? That way you rule out the device you are using now.

I do not believe it would be the cable so trying to rule out the 1LINK power supply. I had one go bad a few years back. Opened a ticket with Neptune, sent it in, they sent it back after they fixed it. I did not do it myself although I think there may be a thread here that shows how.

 

[braaap]

Where do I find the 1 link ports in fusion

This is mine.