Ive been done with Ecotech many years ago especially after being a retailer for them. They have quality issues and issues with magnets and instead of investigating or listening to customers' concerns, they are quick to blame or try to sell the customer a replacement part.
My last straw was buying a New MP40 QD and within a month, it would flash. I did a hard reset and it would work temporarily and go back to fault. They had me send it in and had the audacity to state it got wet and will not be covered under warranty.
this was right next to an MP60- how is is that the MP60 didnt get wet and hello- The dry side sits outside the tank and tank had glass covers and a canopy - WET ???? - You can see how new it even looks.
Then they dismantled it and sent it back to me. Then offered to sell me a new dryside for half price at $189.00. Half price?- I paid $239 for the whole unit new
Im not making up stories- here is the unit they sent back to me (I kept pics for a reason). Ecotech plain and simply SUCXS and are a bunch of thieves.