Anyone have Booster Pump from AWI?

Reefer4Life · Oct 7, 2011

Does anyone here have this booster pump?

Booster Pump System Power Station for Reefkeepers from AWI.
http://www.airwaterice.com/c=C3x6dQ9...efkeepers.html

sportzfish · Oct 7, 2011

Yes, what is your question?

Reefer4Life · Oct 7, 2011

I purchased, and received my pump yesterday evening. I installed it, plugged it in turned on the ro/di, and the pump turned on momentarily then just a quick turned off. This continues to happen. I turned the silver knob thing, but no change.

sportzfish · Oct 7, 2011

What about the hex bolt adjustment? They say that they are supposed to work out of the box, but mine did not.

Reefer4Life · Oct 7, 2011

Where would this hex bolt be? I have no idea where it is. I looked at this thing, and can't figure it out.

sportzfish · Oct 7, 2011

It is in the black housing where all the wires seem to converge. When they ship the pump there should have been a skinny hex key that goes inside a hole fitting the bolt. Don't make too drastic of an adjustment just slightly turn clockwise I think until the pump kicks on. I think the silver knob controls the cut out pressure. It is very tricky, my switch was faulty and I had to get a new one.

-Logzor · Oct 7, 2011

Reefer4Life said:
I purchased, and received my pump yesterday evening. I installed it, plugged it in turned on the ro/di, and the pump turned on momentarily then just a quick turned off. This continues to happen. I turned the silver knob thing, but no change.

Don't hook up the piece that has the wires on it. It ONLY works using that if you have a automatic fill/shut-off valve! I experienced this same frustration.

It's the part that the tubing hooks up / passes through that has wires coming off of it, it's like a little black rectangular shape thing.

You don't need to adjust the hex unless you're getting very high or very low PSI.

Reefer4Life · Oct 9, 2011

Good morning folks, sorry for the slow reply. Had company yesterday. Then I couldn't get on the net for what ever reason my internet service just wasn't working.

I did try adjusting the silver knob, and the hex thing with no results...

The pump, and everything came all put together straight from AWI. All I had to do was connect the pre sediment filter to the in water supply & out to the ro/di.

I don't think I should take anything apart as to not give AWI any reason's to tell me that I voided the warranty.

BTW, my ro/di is equipped with ASOV & Float. Actually AWI has to send me a new ASOV as the original has stopped working a while back.

At this point I am extremely frustrated with AWI. You would think that with my voice mail, pm, and email Thursday evening, and again Friday morning they would have gotten back to me before they went away for the long weekend. Now I will just have to sit & wait till at the very least Tuesday.:crossedlips:

In the mean time I ordered new pre filters from BRS instead. Those won't be here till Thursday.

More time for the little cyano that has begun to take off.;(

Reefer4Life · Oct 9, 2011

So I bypassed the switch, and the pump stayed on. Now I know what the problem is, but still can't do anything about it until AWI decides to get back to me.

Reefer4Life · Oct 10, 2011

Got to take my words back.

AWI got back to me today!!! They had a bad storm down in their neck of the woods that knocked out their internet service Thursday evening. Once the internet went down their phone line went down because it is connected to their internet.

In any case the defective parts have already been shipped via UPS.
__________________

Reefer4Life · Oct 13, 2011

AWI parts arrived, I installed them, and it is still no go!!!

I called AWI, and Marissa picked up the phone like on the second ring. After a brief discussion she informed me that because my house PSI is 48 the pump is not reading the need to increase the pressure. Apparently I purchased the pump for no reason.

Therefor I have to choices:
1. Return the pump for a refund.
2. Sell the pump to someone else that can use it.

Then there is this: See below, and please tell me if I truly misunderstood it.

City and well water pressure can range from 30 PSI to 55 PSI .... The ideal water pressure for an RO system is between 65 to 75 PSI and thus inceasing by increasing your psi up to this level the more efficient the RO system will be .... So Super Charge your reefkeeping system.... Drive the output quantity and water quality too new heights....

To back Marissa's statement I just saw this on their site:

Check what I just saw on the very same page:
"*We do not like to add the Booster Pump on to household pressure exceeding 40 psi**"
I did not see this there before.... How the h_ _l did I miss it? Hubby thinks they just throw that up in response to my phone call. I find that hard to believe.
Still, it is contradictory to the previous paragraph.

Jeez, getting old really sucks lemons. How the heck did I miss that????????

AZDesertRat · Oct 13, 2011

Thats BS. I use an Aquatec 8800 booster pump to increase my 68 psi incoming to 100 psi for my RO/DI system and it works like a charm. The increased pressure improves not only the GPD but especially the rejection rate or removal efficiency. Mine is 99.35% efficient with the added pressure.

Reefer4Life · Oct 14, 2011

AZDesertRat said:
Thats BS. I use an Aquatec 8800 booster pump to increase my 68 psi incoming to 100 psi for my RO/DI system and it works like a charm. The increased pressure improves not only the GPD but especially the rejection rate or removal efficiency. Mine is 99.35% efficient with the added pressure.

I hear you!

That is what I was looking to do. Water sewer tax is 150%, meaning if I use $100 bucks worth of water my bill will be $250. I really do need to reduce the rejection rate on my ro/di. I'll look at the Aquatec.
Thanks AZ!

BTW, AWI has added that don't recommend their pump for households with 48 PSI or higher. At the very least they are honest.

They are also sending me a label to send the pump back for full refund.

AZDesertRat · Oct 14, 2011

You are confusing waste ratio with rejection rate, they are two different things.
All RO or RO/DI systems need to waste close to 4:1 regardless of the pressure or how much stuff they remove.
The rejection rate is the removal efficiency, the 96 0r 98% of the contaminants it removes while the waste ratio is what keep the membrane flushed and it should not be reduced or the membrane will fail prematurely.