Apex 2016 connected but not responding, coincidence or not

[seitzjh]

I had lost power this morning. I got everything restored. I connect wifi in fusion and i see the apex but it's not allowing me to change any state of equipment and now it it shows the AOS went back a software version. For the past couple of days i have been trying to connect local with Ethernet cable and comes up with in screenshot. Need help please.

 

[seitzjh]

 

[seitzjh]

 

[Mal11224]

This seems to be common when the power fails. When this happens to mine, I disconnect the Ethernet port and unplug the apex from the outlet. Wait about a minute and plug it back in, then I plug the Ethernet back in after the apex starts up and eventually it connects and that pink notation goes away. Hope this helps. You would think that a piece of equipment as expensive as this would be more user friendly.

 

[seitzjh]

This seems to be common when the power fails. When this happens to mine, I disconnect the Ethernet port and unplug the apex from the outlet. Wait about a minute and plug it back in, then I plug the Ethernet back in after the apex starts up and eventually it connects and that pink notation goes away. Hope this helps. You would think that a piece of equipment as expensive as this would be more user friendly.

The logo is orange. I have had this about a year now. This is the first time having this problem. Normally works, power goes out and everything restores fine.

 

[Mal11224]

The logo is orange. I have had this about a year now. This is the first time having this problem. Normally works, power goes out and everything restores fine.

I was referring to the communication error message. I get the same thing on mine if I lose communication. I used to use WiFi and stopped since I would get connection errors all the time and the router is 5ft from it so I just direct connected it. But, when the power is tripped, I have the same issue as you so the above is what I do.

 

[seitzjh]

I was referring to the communication error message. I get the same thing on mine if I lose communication. I used to use WiFi and stopped since I would get connection errors all the time and the router is 5ft from it so I just direct connected it. But, when the power is tripped, I have the same issue as you so the above is what I do.

I can't even connect hard wire local or wifi now. Very thing has been working fine for a year and now this.

 

[seitzjh]

This is what i get for locally connected.

 

[seitzjh]

I think Neptune got me. Controller is all of a sudden down graded one version. FMM's showing that they need to be updated when it shows update 13 is there. I wasn't able to establish any type off connection. Readings are just nuts. I was finally able to get a connection and had to do a few fixes to settings that were not how i had it set up. I had no problems with the apex until after posting this. https://www.reef2reef.com/threads/apex-and-vectra-pumps-control-ability-the-run-around-game.529181/

It's a very strange coincidence that this all happened.