Apex Disconnect all Modules

[WillH]

Anyone else have apex lose connection to all modules around same time new fusion interface was released today? Cannot get system reconnected - the bad part of it is all my WAV pumps are off....

I was on 5.05 5A18
Moved to 5.05 5A19

 

[Reefer5640]

Mine is working

 

[408Dartfish]

Did you download the update?

 

[Reefer Reboot]

This was posted by RussM on the Neptune Community,
A big update to APEX Fusion was made yesterday (May 3). You may need to force a reload of the APEX Fusion pages:

• For Windows desktop browsers, do Control-F5 while on any APEX Fusion page to force a reload
• For Mac, do Apple + R or Command + R while on any APEX Fusion page to force a reload
• For the iOS app, click the gear button on the right side of the bottom navigation bar, then tap Reload.
• For the Android app, go to Settings->Application Manager or Apps (whichever you have), select APEX Fusion, tap Storage, then Clear Cache. Then Force Stop the app. Relaunch the app.

I tried it and it worked for me.

 

[WillH]

Appears to not be specific to the one apex...I actually went and bought a different unit. Seemed to work fine until I loaded in my config by restore...Even after factory reset and only ac plugged in, still solid orange...even on new unit. I am beyond perplexed to see what the cause is!

 

[Jimbo662]

Did you happen to have a power outage? I've had modules disappear after a power outage. Had to disconnect all power to everything and let the modules be re-detected. Then had to spend time reprogramming it all.