Apex el probe issue

clk51212

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Purchased the new apex el installed it ph probe wouldn’t calibrate. Reset the values tried manual calibration still nothing. Had a tech support call from apex worked for 15 min. 5 more emails with Neptune. To get an rma for the probe. The kicker is I have to pay the shipping back to Neptune. The unit is only a week old. Is it me or is this wrong. When you spend 500 on a controller you shouldn’t have to spend more to get one that works
 

IF YOU HAD TO TAKE A REEFING EXAM, WOULD YOU PASS?

  • Yes!

    Votes: 32 45.7%
  • Not yet, but I have one that I want to buy in mind!

    Votes: 9 12.9%
  • No.

    Votes: 26 37.1%
  • Other (please explain).

    Votes: 3 4.3%
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