Apex Email Alarm Issue

Frederick Edwards

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I keep getting this alarm and could use some help please.

Alarm page
Screenshot_20180602-082124.png


Email Alarm Setup
Screenshot_20180602-082156.png


ATO Configuration
Screenshot_20180602-082259.png
 
First off swx3_2 is an ato sensor (seems like)
And it seems like it is in closed position most of the time till water level drops due to evaporation or water change etc then it goes to open position letting ato pump kick in to fill.
So if that's the case it will sit mostly in closed position and you have you email alert set to sent you alarm/notification for when it is closed. This will send you alert all the time as it's closed most of the time.
Under email I would reverse it to
When swx3_2 open then on

If this is your main ato sensor that detects evaporation the. I personally would not place alert/alarm on it as it will do so many times a day. If it's a secondary sensor for failsafe reason then you can have it send alerts.
 
Sorry, I guess I should have explained what this is for?

Yes, this for auto top off system. Swx_1 is the switch that activates my top off pump and then shuts off when water level reaches Swx_1. Swx_2 is a backup sensor in case Swx_1 fails. And then if both sensors fail, there is a float valve for a third protection.
 
This means the 3rd sensor is
3rd in line for failsafe. Which means its status is OPEN all the time till for some reason water in sump gets too high. Then it goes to CLOSE.
Your ATO setting is correct and it will turns off the pump if it ever gets that high.
But you email alert is wrong.
You need to change it to

If swx3_2 OPEN then ON
 
T
This means the 3rd sensor is
3rd in line for failsafe. Which means its status is OPEN all the time till for some reason water in sump gets too high. Then it goes to CLOSE.
Your ATO setting is correct and it will turns off the pump if it ever gets that high.
But you email alert is wrong.
You need to change it to

If swx3_2 OPEN then ON
Thank you, that makes sense, just wanted to be sure before I change it.
 
OK I made the change and the alarm has stopped coming in. Thanks so much for your help because that alarm was getting annoying.
 
[QUOTE="

ATO Configuration
Screenshot_20180602-082259.png
[/QUOTE]

I'm glad to hear your alarm stopped. However, your programming still seems odd to me...

You stated there are 3 switches, but I only see two switches in your programming: "SWx3_1" and "SWx3_2". You have some redundant programming for SWx3_1 : in line 3 you tell the Apex that if the switch is open, turn on, in line 4 you tell the Apex that if the switch is closed turn off. Since the Set is off, line 4 isn't nececssary.

Did you mean for line 4 to command for the a different switch, possibly the 3rd float valve?
 
No I have Swx_1 closed then off so that that switch will turn off the pump and then Swx_ 2 is the backup and then last resort is float valve.
 
You don't need the closed then off statement in there. Apex will look at the open then on statement and keep pump on while if that statement turns false (closed) it will automatically turn the pump off as stated in it set off or fallback off state.
 
Where's the programming for the "last resort" float valve?

That is true, currently you only have 2 switches mentioned in programming.
Swx3_1 which is you main Ato sensor
And swx3_2 failsafe
If you have 3 sensors there has to be a 3rd statement.
 

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