Apex Firmware update failed...

[YuckCheager]

I'm hoping I am not screwed here. Picked up a used system yesterday and decided to update the firmware but I could only do it wirelessly. My laptop does not have an ethernet port. It took quite awhile as I kept getting errors sending firmware blocks due to communication issues with the Apex. It would retry the block and finally have success and move on to the next block. Finally after all 120 blocks were successfully sent I got this final error message.... "Waiting for input from Apex, timed out." I let it set for quite awhile. The control screen was locked on the IP address and would do nothing. I rebooted the modem and nothing. Finally in desperation I unplugged the system and plugged it back in. Now it just tries to cycle on with with flashing orange lights and no green. Is it jacked up now for good or what?

 

[SuncrestReef]

Try following the steps under the section titled “If you still have problems” here: https://forum.neptunesystems.com/showthread.php?18-Problems-updating-firmware

You will need to do this from a computer with an Ethernet port. Either borrow a friend’s computer or purchase a USB Ethernet adapter.

 

[YuckCheager]

Well since the controller is not turning on, I can't use it to check the IP address or anything else.

 

[Jon's Reef]

You may be able to get the IP from your router. On mine, I go to the router page (192.168.1.1) then it has an area listing the IP's of the connected devices.