Apex fusion not working correctly

[Toomnymods]

it works fine on Apex.local but soon as i leave home and click on apex fusion app it displays this..
I know all these readings are incorrect so what's going on??

 

[Daniel@R2R Verified Admin]

@Terence Any ideas?

 

[Brew12]

I never really use the app, but you aren't sync'd up anymore. Can you log onto it using the Fusion website?

 

[Toomnymods]

I never really use the app, but you aren't sync'd up anymore. Can you log onto it using the Fusion website?

Whats the address to log onto from "away from home?" Not like this $800.00 item came with directions..
well I figured out how to log onto it remotely. apexfusion.com I did all that and its still displaying all the same messed up readings, what do I have to do to get my apex to obviously display the right info??

 

[pugcrush]

Whats the address to log onto from "away from home?" Not like this $800.00 item came with directions..
well I figured out how to log onto it remotely. apexfusion.com I did all that and its still displaying all the same messed up readings, what do I have to do to get my apex to obviously display the right info??

How long has it been? Sometimes it takes a few to show up on fusion.

 

[hybridazn]

Here is the setup guide from neptune for fusion.

http://support.neptunesystems.com/support/solutions/articles/3000021387-apex-fusion-get-started

 

[Toomnymods]

How long has it been? Sometimes it takes a few to show up on fusion.

I got everything hooked up 4 days ago.. it always has worked right using apex.local from home but displays messed up readings thru the app and apexfusion.com

 

[hybridazn]

Are those the correct probe names that you are trying to monitor? Also there are no graphs by the probes which tells me it isn't connected properly. I would try resetting the apex and go thru the setu0 process for fusion again.

 

[Toomnymods]

Are those the correct probe names that you are trying to monitor? Also there are no graphs by the probes which tells me it isn't connected properly. I would try resetting the apex and go thru the setu0 process for fusion again.

finally figured it out.. just had to send another token and connect again, then it started working as it should.

 

[NewbReefer3451]

finally figured it out.. just had to send another token and connect again, then it started working as it should.

Hi there - i have this same issue, what do you mean you sent another token to connect?