Apex Graphing Issues

[jdpiii3]

So all of a sudden my Apex fusion graphs stopped charting. Has anyone else noticed this I've tried resetting and it's not working.

 

[blaxsun]

Have you tried switching between the old and new Fusion app interface?

 

[jdpiii3]

Yeah I tried that as well. Looks like it stopped collecting data I wonder if it's on the Apex cloud services side? The current values are still all accurate.

 

[Brian Fay]

Touch the flask icon at bottom of page. The graphs will show. Everything works normally then.

 

[jdpiii3]

Touch the flask icon at bottom of page. The graphs will show. Everything works normally then.

Thanks, that doesn't work ether Apex isn't saving the measurement data to build the graphs, it stopped Saturday night

 

[Reefer Matt Verified Media Partner]

Maybe the data log minutes in misc setup. Or unplug the apex head unit for a minute, then plug in.

 

[jdpiii3]

Maybe the data log minutes in misc setup. Or unplug the apex head unit for a minute, then plug in.

Thanks, I checked that as well, also did a hard reset and unplugged the unit for a minute after still nothing. Frustrating it was working fine Saturday morning.

 

[Gene80]

I'm having the exact same issue. Additionally I've noticed that everytime Trident runs a test the entire Apex unit locks up and no longer us reachable forcing a manual reboot via paperclip.

Any chance you found a solution? Mines been working great for nearly 6 months.

 

[jdpiii3]

I'm having the exact same issue. Additionally I've noticed that everytime Trident runs a test the entire Apex unit locks up and no longer us reachable forcing a manual reboot via paperclip.

Any chance you found a solution? Mines been working great for nearly 6 months.

Yeah Neptune replaced the Apex.