Apex Jr. controller screen funky

[gfordQC]

Has anyone seen this before? I think I need to redo the firmware, but I thought I would post something here first.

 

[jonmos75]

If you use the right or left arrow buttons do the artifacts go away? If not then you will need to contact Neptune Support to have them issue an RMA to diagnosis the display module.

 

[gfordQC]

Yeah i get no response. My internet went out last night so i was trying to wait until I got home to figure that out before i call them that way if they need me to try anything i can. Thanks!

 

[ngvu1]

if it keeps doing that then send it in to Neptune for repair. They charge $3-$40 I think.....
I don't really keep the display connected. I only need the display to reset or check the ip address

 

[gfordQC]

Thanks, I was able to figure it out. I had to delete the display from the web pages and then re plug it in and it all works well now thankfully.