Apex neptune please help!!

[Brucealmighty]

I agree with most of the above.
You will need to have that USB port replaced. There is no way to connect apex modules wirelessly. I do have a repair video on replacing a different connector in the head unit, but the concepts are similar:


If the unit was plugged in and running when you ripped the connector out, chances are very excellent that this also shorted aquabus communication controllers for both the head unit and the EB6. So both of those controllers (transceivers) will have to be replaced as well. One in each unit. I have repair videos for those (head unit, EB832 and EB8, but not EB6) as well:




I do take in international repairs. It will just take a bit longer to arrive and will cost a bit more in shipping.

Oh my God, if I could use profanities I would, thank you so much for posting this, I was just getting ready to get in the car with the apex and go for a long drive off a short cliff, with the blessings of an unnamed lady , I will study the videos intently and get my mig welder out I mean soldering iron, been awhile for either of em