Apex programming issues

Patto005 · Sep 26, 2015

If I turn on my email alerts, it's sends me an email every hour and the returned time doesn't make sense either. This is what I get...

and also, I have my kessils hooked up to the the apex, and when my lights go off, I cannot get fusion to turn them back on by switching to manual on. And 1 more problem, I have my skimmer pump, set to come on 5 mins after my return pump anytime it is off-however it does not wait. Any help would be greatly appreciated

Jimbo662 · Sep 26, 2015

Can you post what your programming looks like for each?

Patto005 · Sep 26, 2015

This is my skimmer pump:

This is my email:

This is my kessils

Jimbo662 · Sep 26, 2015

Here's my skimmer:
Fallback OFF
Set ON
If Outlet CubeRtrn = OFF Then OFF
Defer 002:00 Then ON

You've got the delay time format incorrect.

Jimbo662 · Sep 26, 2015

Do you have the kessil plugged into an EB8? if so, what that programming look like?

Jimbo662 · Sep 26, 2015

I'm not sure about the email issue. Have you have checked the Neptune Community forum?

Patto005 · Sep 26, 2015

Jimbo662 said:
Here's my skimmer:
Fallback OFF
Set ON
If Outlet CubeRtrn = OFF Then OFF
Defer 002:00 Then ON

You've got the delay time format incorrect.

Ok I'll give that a try

MounteeFrag · Sep 26, 2015

I would go to Neptune's Forum and ask this question.

Patto005 · Sep 26, 2015

Jimbo662 said:
Do you have the kessil plugged into an EB8? if so, what that programming look like?

Yes they are plugged into an eb8, here's the programming

Patto005 · Sep 26, 2015

MounteeFrag said:
I would go to Neptune's Forum and ask this question.

I will do that next, thought I would ask here first

Harry_Y · Oct 10, 2015

Do you have a power cord 12vdc plugged into the Apex Main unit?

It appears the alert is saying that it is not receiving power at that connection

Patto005 · Oct 10, 2015

That's just the message letting me know that my apex doesn't have power, meaning that the power is out at my house

ThePriceSeliger · Oct 10, 2015

This. Remove that line of code unless you have the 12vdc plugged into your Apex base unit. I'm not sure what you're achieving by the Power statements. That should be covered in your fallback statement. If you lose power, it won't send you an e-mail unless your Apex, router, and modem are all attached to the same generator/battery.

Patto005 · Oct 10, 2015

Ok I will remove it and see if that corrects the problem

Patto005 · Oct 11, 2015

ThePriceSeliger said:
This. Remove that line of code unless you have the 12vdc plugged into your Apex base unit. I'm not sure what you're achieving by the Power statements. That should be covered in your fallback statement. If you lose power, it won't send you an e-mail unless your Apex, router, and modem are all attached to the same generator/battery.

This fixed it! Thanks man!

RussM · Oct 13, 2015

Removing that line of code was not the "right answer". That If Power Apex line served to alert you if there was a power loss or the Apex rebooted. The reason you got emails every hour is because the Power Monitor feature is enabled but you do not have the required conditions. For most people, Power Monitor should be left at the default setting of Disabled. It should only be enabled if there is a 12v adapter plugged into house power & it is connected into the Apex aux power jack, and one or more EnergyBars are supplied power through a UPS.

Power Monitor is on the Misc Setup page. Turn it off then return your programming to the way you had it.

evolved · Oct 13, 2015

RussM said:
the Power Monitor feature is enabled but you do not have the required conditions. For most people, Power Monitor should be left at the default setting of Disabled. It should only be enabled if there is a 12v adapter plugged into house power & it is connected into the Apex aux power jack, and one or more EnergyBars are supplied power through a UPS.

Wouldn't it be nifty if that option auto-toggled itself if/when power was detected on the Aux?

I've seen you explain that one more times than I can count; have even gotten the reeftronics emails from you on it.
(I do use the power monitor with power on the Aux, and a UPS, fwiw)

Patto005 · Oct 13, 2015

That makes sense. Thank you

RussM · Oct 13, 2015

I forgot to add one bit of explanation - when Power Monitor is enabled but there is no 12v adapter connected, the Apex thinks there is a constant state of power loss, so it sends those alerts at whatever the Re-Email Delay interval is configured as. (default value being 60 minutes)