Aqua illumination website and app not responding?

[cigrock1]

Came home and noticed my AI twenty six and prime HD lights were off. Tried to get into app with no luck. Also tried signing in from laptop with no prevail. Anyone having the same issues?

 

[Reefer5640]

My lights are still on but the app won’t load. Keeps telling me I’ve got a connection time out

 

[steelwrap]

Havent tried tonight but got same thing past 2 nights. I was starting to think my lights were going bad

 

[FiveGallonSea]

Same here. Worked this morning for me and ever since then- nothing. And there's no weekend customer support. I always hated this app and it's glitches and now this. So annoyed.

 

[bluprntguy]

Yeah. Having the same problem here. My lights are still working, but no way to adjust them.

 

[Cyricdark]

hmmm My single hydra 52 non-hd paired with a director lost connectivity at the same time, it's stuck where it was at in the schedule though.

 

[dareal0585]

Im having the same problem. Does anyone know when there might be a solution?

 

[bluprntguy]

Looks like it’s back up this morning for me.

 

[joseserrano]

I have the same issue. After speaking with their reps, they recommend to reset and reprogram. Real pain.

 

[Reefer5640]

Mine is working again. I didn’t have to reprogram or anything like that

 

[TK_KW]

Same happened to me. Has been up and down for days. Regreting my purchase of six of their lights. losers, get your sht together!

 

[Phil D.]

I have mine hooked up local on my tablet, don't use the cloud feature. No problems with my light.