Aquaforest Component Pro Issue

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Hurricane Aquatics

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Hello @Aquaforest ,

I purchased the 5L, 3 container kit of Component Pro and have been finishing my doser install. I looked in the Magnesium, Component 3, and I see a ton of debris in it. Any ideas and should this be there? There is some in the others as well, but it seems to be different debris.

20230403_002916.jpg
 
Guess I'll get no reply, but here is the Calcium container. I've seen precipitation, but this is ridiculous.

20230412_141644.jpg
 
Woah, I’ve just ordered some of these. What did you do as a follow up?
Well, I've never seen precipitation Mike that of metals, so it isn't going in my tank. That was my first Aquaforest experience and my last.

Your call, but I'd cancel and go with something else.
 
LFS already had it for me so stuck with the order.

Mine for reference

IMG_1338.jpeg

IMG_1339.jpeg

And then calcium

IMG_1340.jpeg

Interesting. Yeah let it sit for a few days and don't move it. Of course mine had that in it after being delivered roughly by UPS. I posted asking Aquaforest in this post, but no response. That's a red flag to me.
 
Interesting. Yeah let it sit for a few days and don't move it. Of course mine had that in it after being delivered roughly by UPS. I posted asking Aquaforest in this post, but no response. That's a red flag to me.
@Hurricane Aquatics please be sure that we're working on it. We've asked our lab to help us on this, when we saw your post and will reach out to you, when we can tell some more. Thank you for your patience.
 

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