gmendez619
Active Member
*Experience with Aquatraders*
On march 8 i bought a light from them online from their own website. Not amazon or ebay. I purchased straight from them. And i haven't recieved anything until now. The package was supposed to get here in 2-5 business days and i never did receive anything. I constantly checked the usps tracking number that i got from them but all it said was that my package was recieved at a usps office in Houston. Thats it. Never did the tracking say anything else besides that. The package never moved or shipped. So i called usps yesterday and asked them what was happening. The lady i spoke to said that indeed my package wasnt moving and that maybe they lost it over at the office where it was recieved. So she gave me a case number and said she would be emailing that Houston office to tell them about my package and see if they could find it. So that was all. Today i was woken up by a call from usps and this time it was even worse. The man i spoke to said that aquatraders just paid for shipping in advance and printed a label. But they never actually sent anything. Thats why the tracking number never showed me any other updates. So i guess they are a scam or i dont know. Wether it is a mistake from aquatraders or usps or aquatraders is just some fake website, im really disappointed and ****** off because they wont anser my emails or my calls. Although the light I bought was cheap, only 40 dollars, no one likes to get ripped off. I mean 40 dollars is 40 dollars. I could've just bought another light on amazon with that money. And now its gone. I dont know if ill ever get the light or my money back. Either way. I demand that i get the light AND my money back. It should just be free since they pulled off this stunt. I know they are a small company and there might be someone on this forum who actually knows the owner. All i wanted was to get me some coral and now i cant. Because of this...
On march 8 i bought a light from them online from their own website. Not amazon or ebay. I purchased straight from them. And i haven't recieved anything until now. The package was supposed to get here in 2-5 business days and i never did receive anything. I constantly checked the usps tracking number that i got from them but all it said was that my package was recieved at a usps office in Houston. Thats it. Never did the tracking say anything else besides that. The package never moved or shipped. So i called usps yesterday and asked them what was happening. The lady i spoke to said that indeed my package wasnt moving and that maybe they lost it over at the office where it was recieved. So she gave me a case number and said she would be emailing that Houston office to tell them about my package and see if they could find it. So that was all. Today i was woken up by a call from usps and this time it was even worse. The man i spoke to said that aquatraders just paid for shipping in advance and printed a label. But they never actually sent anything. Thats why the tracking number never showed me any other updates. So i guess they are a scam or i dont know. Wether it is a mistake from aquatraders or usps or aquatraders is just some fake website, im really disappointed and ****** off because they wont anser my emails or my calls. Although the light I bought was cheap, only 40 dollars, no one likes to get ripped off. I mean 40 dollars is 40 dollars. I could've just bought another light on amazon with that money. And now its gone. I dont know if ill ever get the light or my money back. Either way. I demand that i get the light AND my money back. It should just be free since they pulled off this stunt. I know they are a small company and there might be someone on this forum who actually knows the owner. All i wanted was to get me some coral and now i cant. Because of this...
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