Arc Reef Rock

[dadnjesse]

I ordered 60 pounds of dry rock from Arc Reef, about a week later I received a tracking number from FedEx that my order shipped. A few day's later I tracked it and the info stated just shipping label created with no movement. I contacted Ark Reef Rock about this, it did take them a couple days to respond telling me FedEx lost the package. They also refunded half the cost and sent a new shipment out that I just received. Also they included two free shirts. The rock are good size and porous. Overall I'm happy with the purchase.

 

[LiveWire]

Nice review! Sounds like the customer service is great. I will be checking them out in the future. Thanks for sharing!

 

[Neo Jeo]

Very nice!

I had an issue with there coralline in a bottle. They did a great job on fixing it for me. I would differently recommend buying from them.