ATI powermodule fan for middle LED not running

[CoralAddict645]

I got this 4 bulb 48” powermodule (3x75w led) a few days ago. After some testings, I noticed that the fan for middle LED cluster was not running. The temp for middle led is also slightly higher than the other 2. 50C-53C led without fan running and 46C-47C for leds with fan running. I also tried to swap the fans from the working ones To see if it’s just a busted fan but apparently the fan from middle works just fine when I plug to the other side

@ATI North America

 

[CoralAddict645]

Picture showing T5 fans (running) and middle led fan (not running). The other 2 led fans are not in picture but they are running

 

[CoralAddict645]

This is what it looks like when I ramped everything to 100% for 1.5 hours

 

[ATI North America]

More than likely this will fix it up, if it does not the fan is likely defective. If you need additional assistance beyond this please email our support team to create a support ticket.

 

[CoralAddict645]

More than likely this will fix it up, if it does not the fan is likely defective. If you need additional assistance beyond this please email our support team to create a support ticket.

I’ve done this prior posting. Also the fan is not defective since I already tested it with a 9v battery

 

[ATI North America]

Does the fan spin freely when you flick it with your finger? Its likely the fan cover has bent down slightly causing it to rub on the fan.

 

[CoralAddict645]

Does the fan spin freely when you flick it with your finger? Its likely the fan cover has bent down slightly causing it to rub on the fan.

Yes, it spins when I blow through the vent

 

[ATI North America]

I do not have any additional easy troubleshooting steps at this time. If you would like additional assistance please send an email to create a support ticket. If you are in North America you can use the email in my signature, if you are elsewhere please use [email protected]

 

[The Opinionated Reefer]

Should the LED fan always be running on these or do they only come on when the LED is hot? My T5's fans spin but not the led fan, I only have the led at 50%.

 

[ATI North America]

LED fans are temperature controlled. What temperature does it show?

I believe the fans come on at about 30, but I would have to check to be sure.

 

[The Opinionated Reefer]

LED fans are temperature controlled. What temperature does it show?

I believe the fans come on at about 30, but I would have to check to be sure.

Not sure the temp, I'm in the UK so have the European version but I turned the LED on to full power and the fan started coming on so must work ok. Thanks.