ATI Powermodule Hybrid problem

[Kieran McBride]

I have the 8x54w version and I have found that at night when all T5's are supposed to be off that they are still lit at about 1%. In the 8 tube version I run all ATI T5's but use 2 x Euroquatics E5's at front and back of unit and when T5's are suppose to be off, only the E5's are actually completely off.

What can I do to fix this?

 

[saltyfilmfolks]

@ATI North America

 

[Reefltx]

I have the 8x54w version and I have found that at night when all T5's are supposed to be off that they are still lit at about 1%. In the 8 tube version I run all ATI T5's but use 2 x Euroquatics E5's at front and back of unit and when T5's are suppose to be off, only the E5's are actually completely off.

What can I do to fix this?

Have you checked the graphs in the software to make sure they're at 0% and not 1%?

Maybe try swapping them out for t5's and see if it's doing the same thing.

 

[Kieran McBride]

Have you checked the graphs in the software to make sure they're at 0% and not 1%?

Maybe try swapping them out for t5's and see if it's doing the same thing.

I'll check both and see if there are any issues there. Many thanks....

 

[ATI North America]

Likely remove the E5's. These bulbs cause all kinds of crazy behavior and I have heard (unconfirmed) mixing and matching E5 and T5 on the same ballast puts extra stress on the ballast. If you are going to use E5 bulbs I would recommend putting them both on the same ballast and see if that takes care of your issue.

On the 8x54 LED PM they are in direct pairs:
1&2
3&4
5&6
7&8

I would be shocked if removing the E5 did not resolve the 1% situation. If you are still having problems, please email your program to customercare@atinorthamerica (dot com)

 

[ATI North America]

Any Update?