• Thank you for visiting the R2R Marketplace! Please consider becoming a Supporting Member today! In addition to all the perks of becoming a supporting member, this notice will also be automatically removed! Click here for more details and Happy Reefing!

Awesome Customer Service

Please read here before posting. Outside comments are not permitted per R2R's feedback forum policy. This is to allow the buyer and seller to have a streamlined conversation and hopefully come to a mutually satisfactory resolution in a negative transaction. If you would like to contribute your own feedback experience with either the buyer or seller, you may do so by creating your own feedback thread. Only the thread starter and vendor will have posting access. Thank you.

Salty1962

Wrasse and SPS Lover
View Badges
Joined
Jan 28, 2015
Messages
8,484
Reaction score
7,744
Location
Charlotte, NC
Rating - 0%
0   0   0
I wanted to let everyone know about the great customer service I received from Chris and his crew at World Wide Corals.
I had an issue with a coral shipment where a couple of corals didn't make it during the shipment. I spoke with Chris and without hesitation he offered new corals to replace the ones that didn't make it. There was no, what's your aquarium parameters, how long was it before they were acclimated to your tank, no "Well they looked good when they left here", no questions at all implying that is was in anyway my fault that the corals didn't make it.

Now that's top class customer service and is one, of many, reasons I spend my money with WWC!!

Thank you Chris, and your crew, for the outstanding CS!!
 
When you go there find wwc (it was the 3rd vendor on the 1st page when I searched) and then click on them. Then scroll down to leave a star rating then a written review then hit submit.
 
When you go there find wwc (it was the 3rd vendor on the 1st page when I searched) and then click on them. Then scroll down to leave a star rating then a written review then hit submit.
I must not be holding my mouth right, I don't see any star on their list.
 
Please read here before posting. Outside comments are not permitted per R2R's feedback forum policy. This is to allow the buyer and seller to have a streamlined conversation and hopefully come to a mutually satisfactory resolution in a negative transaction. If you would like to contribute your own feedback experience with either the buyer or seller, you may do so by creating your own feedback thread. Only the thread starter and vendor will have posting access. Thank you.

IF YOU HAD TO TAKE A REEFING EXAM, WOULD YOU PASS?

  • Yes!

    Votes: 32 45.7%
  • Not yet, but I have one that I want to buy in mind!

    Votes: 9 12.9%
  • No.

    Votes: 26 37.1%
  • Other (please explain).

    Votes: 3 4.3%
Back
Top