Be aware!

[KillerKlownFish]

Reefs2go.com will send you your first order on time however after that they have the worst service ever. They will send you 2-3 emails that your shipment is on its way and it's not. Many people have warned me about them. I highly recommend not ordering through them. Numerous times the weather has been in good temps and orders have been delayed. I even got an email when I complained stating that it was fed ex fault. It should not take over 2 months to ship an order.
People need to be aware of this terrible service!

 

[KillerKlownFish]

Here's a good one. I went onto a thread for reefs2go to update them on the delayed order again. When I reply it says I no longer have permission to post on that thread. What does that tell you???
So sad they would rather lose customers then keep them.

 

[ritter6788]

Moved to Vendor Feedback.

 

[carl page]

Stupid ?.... New here and how do I start a thread... App on my phone..maybe it doesn't have a menu I need...

 

[KillerKlownFish]

To start a new thread is in the upper right corner. "New topic"

 

[carl page]

I click upper right and only option is refresh, report, reply...

 

[KillerKlownFish]

You need to be on the page with options for the location such as
New to saltwater....
Click it then in the upper right for new topic.
You can't do a new topic if you click on a topic which is probably what you are doing

 

[carl page]

I'll try... Thanks for feedback

 

[KillerKlownFish]

So let's see if my order comes in this week (week 8)

 

[Bradsreeeftank]

Hate reefs2go also, 89% of stuff died. They didnt wanna refund money

 

[KillerKlownFish]

So my order that was suppose to go out last week was rescheduled to go out this Wednesday March 19th and I would receive it Thursday the 20th.
I got an email early today stating that it would ship out on Monday which would be yesterday. I sent them an email complaining and just now got a fed ex confirmation that it went out on Monday and I would receive it tomorrow. Well I took off work on Thursday so I can get the package and now it's coming tomorrow. I work a 24hr shift and the package will be lost.
Very very poor judgment and customer service. Many people have complained and I thought id do a small try out ordered $60 worth of coral. Came on time great packaging and I got it the next day. So I ordered about $200 worth and it's been over 8 weeks and not eve overnight shipping. just lost a lot of business from me.

 

[ScottyMcReefer]

8 weeks and still waiting?!

 

[KillerKlownFish]

They sent it out yesterday told me about it just now and I work tomorrow. What to do?
The order will most likely die and they won't refund me most likely.

 

[Funlad3]

I'd refuse the order; it's going to be dead anyways and there's no other way I can imagine a successful dispute occurring.

 

[Frag freak]

Man I'm sorry klown... If it's been sitting in the mail I would probably refuse it too. Hit the cc company up and dispute the charge.

 

[carl page]

Been thinking of trying Aquacon.com... Any feedback on them?

 

[KillerKlownFish]

I got someone to intercept the package. They will put it all in a bucket I have w saltwater I can only get to it tomorrow morning. Most likely the shrimp will arrive dead. I had a crab once delivered overnight it was the same temp outside and it arrived dead. I should just have it returned back but then they won't refund my money blaming me for the loss. At least if I get it I can save what's alive and hope they refund or resend what ever doesn't make it. It may take a few months though

 

[ReefMadScientist]

Lame man. If you need any pods, I am selling some. Just waiting on my heat packs before I post a for sale thread

Good luck...

 

[KillerKlownFish]

Shrimp survived. Cloves dead. One ricordea won't stay on frag no matter how much I glue him down. I can't tell of another is alive. Still waiting on the other half.