BEWARE of Rossmont products

[Davey-Jones’-Locker]

Just bought two MX4100 movers and the Waver Pump Controller from a LFS that had them on sale. Since I just set up a frag tank I figured I would upgrade the wavemakers on my DT and use the old pumps for the frag tank. I’m sure many of you know that Rossmont just closed it’s doors forever and I found out the hard way that they no longer support the app, server, or guarantee the 3 year warranty. Long story short, I just spent $300+ for salt mixing pumps.
Shame on the LFS for trying to pass on their loss to their customers.

 

[Davey-Jones’-Locker]

Oh yeah...it was a very well known and respected LFS here in the Orlando area.

 

[loui]

not sure if this will help you or not

Sicce Announces Upgrade Program for Rossmont Owners

It was with a heavy heart last month that we reported on the sudden and unexpected closure of Rossmont, a manufacturer of high quality propeller pumps and return pumps. The Rossmont pumps were backed by a reasonable product warranty but now that there’s no company to honor it, Rossmont users are...

www.reef2reef.com

 

[Davey-Jones’-Locker]

I did see this, thank you. I’m still out $300 and the price of new Sicce pumps

 

[Reefer1978]

Return them to the LFS.

 

[dedragon]

its uncool especially if the store pushed this item over others and didnt mention the fact that the warranty now means nothing. shame on them

 

[Davey-Jones’-Locker]

Just left the store, they made it right and gave me store credit

 

[WVNed]

They do work for salt mixing. I have some and got burned.