• Thank you for visiting the R2R Marketplace! Please consider becoming a Supporting Member today! In addition to all the perks of becoming a supporting member, this notice will also be automatically removed! Click here for more details and Happy Reefing!

Beware ordering inverts from LiveAquaria

  • Thread starter Thread starter zalick
  • Start date Start date
  • Tagged users None
Please read here before posting. Outside comments are not permitted per R2R's feedback forum policy. This is to allow the buyer and seller to have a streamlined conversation and hopefully come to a mutually satisfactory resolution in a negative transaction. If you would like to contribute your own feedback experience with either the buyer or seller, you may do so by creating your own feedback thread. Only the thread starter and vendor will have posting access. Thank you.
Jump to Last
zalick

zalick

A cup of water and a dash of salt
View Badges
Joined
May 29, 2014
Messages
1,572
Reaction score
1,855
Location
Portland
Rating - 0%
0   0   0
I ordered quite a few snails from live aquaria. Maybe 40 total The total was under the free shipping amount. Lots of empty shells and dead snails on arrival. The net result was I maybe ended up with 10 total snails, which I paid $40 shipping for. They refused to refund shipping and would not send me the other 30 snails. They would only give me a refund for the missing snails and DOA snails. I ended up paying an EXTRA $4 per snail due to the shipping charges.

I won't ever order from Petco (liveaquaria) again. Beware of ordering snails from them. The number of empty shells I received was unacceptable. No quality control.
 
Top Shelf Aquatics
@zalick We apologize for the concerns you have described --We can and should have extended a better resolution. Please PM us your order details so we are able to review and reach out to you. Thank you!
 
Please read here before posting. Outside comments are not permitted per R2R's feedback forum policy. This is to allow the buyer and seller to have a streamlined conversation and hopefully come to a mutually satisfactory resolution in a negative transaction. If you would like to contribute your own feedback experience with either the buyer or seller, you may do so by creating your own feedback thread. Only the thread starter and vendor will have posting access. Thank you.

IF YOU HAD TO TAKE A REEFING EXAM, WOULD YOU PASS?

  • Yes!

    Votes: 32 45.7%

  • Not yet, but I have one that I want to buy in mind!

    Votes: 9 12.9%

  • No.

    Votes: 26 37.1%

  • Other (please explain).

    Votes: 3 4.3%
See comments…

New Posts

Tidal Gardens
Top Shelf Aquatics
TCK Corals
Chewy.com
Dinkins Aquatic Gardens
World Wide Corals
Nutramar Foods
Deltec
New Posts
Back
Top