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Big shout out to BRS.

Please read here before posting. Outside comments are not permitted per R2R's feedback forum policy. This is to allow the buyer and seller to have a streamlined conversation and hopefully come to a mutually satisfactory resolution in a negative transaction. If you would like to contribute your own feedback experience with either the buyer or seller, you may do so by creating your own feedback thread. Only the thread starter and vendor will have posting access. Thank you.

Treecop

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I had to call BRS customer service a few times over the last few days. Awesome experience. They helped me troubleshoot issues with my RODI and temperature controller. I’ve had short wait time and helpful reps every time.
 
BRS is the best. IMO they ship must faster than Marine Depot and super friendly Customer Service. I once placed an order but accidentally had my old home's address. the CS rep didn't even ask question and helped me recall the shipment to wrong address and sent out another unit right away to the correct address without any extra cost.
Additionally, I don't want this to sound bad- but their shipment actually always arrive sooner than they promised so when you checkout there is totally no need to pay extra for rush (unless it is life or death situation for your tank).
 
I’ve also noticed that the order usually arrives before the estimated delivery date.
 
Please read here before posting. Outside comments are not permitted per R2R's feedback forum policy. This is to allow the buyer and seller to have a streamlined conversation and hopefully come to a mutually satisfactory resolution in a negative transaction. If you would like to contribute your own feedback experience with either the buyer or seller, you may do so by creating your own feedback thread. Only the thread starter and vendor will have posting access. Thank you.

IF YOU HAD TO TAKE A REEFING EXAM, WOULD YOU PASS?

  • Yes!

    Votes: 32 45.7%
  • Not yet, but I have one that I want to buy in mind!

    Votes: 9 12.9%
  • No.

    Votes: 26 37.1%
  • Other (please explain).

    Votes: 3 4.3%
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