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Big shout out to Shep!

  • Thread starter Thread starter borgie
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borgie

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So just wanted to do a shout-out to @Shep, Recently purchased his Kessil A160 form him that he had posted on the dry good forum, he responded almost immediately and we were able to work out the payment for the light. He shipped the very next day and this was Tuesday the 12th and send out the tracking info with expected delivery date of Saturday the 16th. Received the package today on Friday the 15th, everything was packaged well and came in perfect condition and clean! There was a little bit of a mix up where the C-Bracket, the bracket that is used to install the gooseneck adapter, that comes with the A160 wasn't in the box, pm'd him right away and got a response almost instantly. He let me know that it must have fallen out on the way to the post office and couldn't find it. I wasn't mad at all since I did a bit a research online and found out its not an adapter you can buy online but more then likely had to contact Kessil. He took it upon himself to let me know throughout the day that he couldn't find the piece and that he contacted Kessil and they said they would send out the replacement piece. He gave them my address and name since he had it from the transaction and is getting it sent straight to me. Just a great seller and would without a doubt purchase anything from him again! Thank you again so very much for the awesome deal!!
 
Thanks again for being so understanding! Great person to work with can't wait to see the tank
 

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