BIG Thank You!

[ADAM]

Recently I have needed to open two different tickets for some small equipment issues that I couldn’t quite get fixed myself or find the answer on R2R. I had responses with a couple hours of each email, and they have also been some of nicest customer service reps I’ve dealt with in a long time.
With today’s world of “right now” it seems we can all be quick to jump and complain about less than immaculate experiences with companies. I just wanted to be sure and jump to give #Neptune a...

BIG THANK YOU

 

[ndrwater]

On the few occasions I have had to open a ticket, I have had the same experience. Great customer service..