Brocks IM Nuvo 50 Lagoon

Sandbox · Feb 14, 2019

Brock0019 said:
Thank you.
It is horrible but, it is what it is.
I hope so as well, about the refund, waiting on it still.

Yeah I’m have been looking around. Just want to get a tank in here ASAP

I understand

Waterbox seems to be hit or miss with a lot of problems with delivery. I hope you get something you really like. Also, I hope you get a full refund for the original tank you ordered a 6026. Good luck and plz keep us posted.

Brock0019 · Feb 14, 2019

Sandbox said:
I understand Waterbox seems to be hit or miss with a lot of problems with delivery. I hope you get something you really like. Also, I hope you get a full refund for the original tank you ordered a 6026. Good luck and plz keep us posted.

I appreciate that.

I’ll start the thread back up again once I get something ordered. Hopefully today or tomorrow.

Ruben's Reef · Feb 14, 2019

Looking great...Following.

Brandon Wilcox · Feb 14, 2019

Following as well!

Brock0019 · Feb 14, 2019

Thanks guys. Hopefully this thread isn’t dormant for very long

A4goulet · Feb 15, 2019

Following as well. Just ordered a 7726, pretty nervous after reading this. Fingers crossed.

Brock0019 · Feb 15, 2019

A4goulet said:
Following as well. Just ordered a 7726, pretty nervous after reading this. Fingers crossed.

I sure hope you have a better experience than I did.
Take the stand out and check it
Over piece by piece. I was sent 3 stands, they all were ****.
Water test everything before you put salt/rock/sand.

Thank the lord @SaltwaterAq was there to save me. They made it right.
Truly an amazing group of people.

A4goulet · Feb 15, 2019

Brock0019 said:
I sure hope you have a better experience than I did.
Water test everything before you put salt/rock/sand.

Thank the lord @SaltwaterAq was there to save me. They made it right.
Truly an amazing group of people.

Me too! Thanks for the update! That makes be feel a lot better knowing they are doing the right thing for ya.

Brock0019 · Feb 16, 2019

A4goulet said:
Me too! Thanks for the update! That makes be feel a lot better knowing they are doing the right thing for ya.

@SaltwaterAq is, NOT waterbox.
My “refund”from waterbox included me being charged for the “free” skimmer that came with the order and for some reason the box of salt I got with my order too. Completely absurd if you ask me.

But like I said, if it wasn’t for @SaltwaterAq, I’d be up ***** creek without a paddle.

SaltwaterAq · Feb 16, 2019

Thanks for the kind words. We are here to help every customer have an enjoyable experience in this hobby, whatever we need to do to make it right. We put people over profits, it's the reason we free ship everything including a $2 part.

Brock0019 · Feb 16, 2019

SaltwaterAq said:
Thanks for the kind words. We are here to help every customer have an enjoyable experience in this hobby, whatever we need to do to make it right. We put people over profits, it's the reason we free ship everything including a $2 part.

Words are really not enough to show how thankful I am, my Family is, that this whole ordeal is over...All thanks to you guys.
Seriously the freaking best!
Consider me a forever customer.

KMWhit · Feb 18, 2019

Brock0019 said:
I appreciate that.

I’ll start the thread back up again once I get something ordered. Hopefully today or tomorrow.

Hope it’s soon! Sorry you went through that

Sandbox · Feb 19, 2019

I see you changed your title. I was looking into the 650 and almost pulled the trigger than the 5526 came out. Good luck!!

Brock0019 · Feb 19, 2019

Sandbox said:
I see you changed your title. I was looking into the 650 and almost pulled the trigger than the 5526 came out. Good luck!!

Thanks! I had my eye on it for like a year, then saw the waterbox and they offered the free skimmer ( which I ended up paying for anyways) so I went with them

I'm hoping the partial refund check clears tomorrow so I can actually order this tank!

KMWhit · Feb 19, 2019

I’m hoping it comes through too if excited to watch your build!

Brock0019 · Feb 20, 2019

The order for the tank was put in today!
Thank you @SaltwaterAq !

Sandbox · Feb 20, 2019

Brock0019 said:
Thanks! I had my eye on it for like a year, then saw the waterbed and they offered the free skimmer ( which I ended up paying for anyways) so I went with them

I'm hoping the partial refund check clears tomorrow so I can actually order this tank!

Good luck! Keep us posted!