BRS Customer Service

[ddrueckh]

I'm sure everyone already knows this but BRS provides awesome customer service. Just wanted to give a quick shout out to them. When I received an item with a problem, a replacement was sent out immediately with expedited shipping! I have had a couple of issues over the many years of ordering with them and they always take care of it quickly and professionally. Thank you, BRS!

 

[paphater]

Completely agree. I've been working with Adam this last week and he has been great.

 

[Billldg]

Agreed, have had numerous shipments from them as of late, lol, did not ship one item by accident ,called them up and within 20 minutes the item was shipped, great service.

 

[Daniel92481]

Excellent expert advice as well. Always there to help a fellow reefer. Take my money BRS!

 

[Reefer Deez]

I also have never had a problem with them. They are quick to reply and always resolve the problem or replace the item immediately.

 

[looneywun]

they are awesome. never had probolems with them.

 

[AKReef]

They are so responsive that I've actually not called them with little problems. Because I KNOW that they would send a $2 part overnight if I said something and I'd feel bad that they spent $20 on shipping something so trival lol.